Horn Salvage LLC
Springdale, Arkansas

First, I want to say; "Thank you to this place and those who helped me out today!" I'll be giving them my business and hard earned money when I need parts from now on. Due to being in very hard times and not even able to pay the outrageous $38+ at these local parts stores for brake pads (2 of mine were down to metal on my only car and I would normally never have driven one like this), I was desperate. I called this place, told them what I needed, and asked the price. Today, I drove my grinding blazer 14 miles hoping it would not destroy the entire brake assembly. I followed their location sheet to vehicles and found one with near new pads. Someone had respectfully pulled the calipers. All I had to do was open the bleeder valve, pop them out with no trouble, close the valves and pay only $9.00 for both front pair! They helped get this desperate man get back to having a fighting chance! Just be sure to respect the next person by not destroying parts and don't just scatter what you take off, don't need, and leave behind. Remember...."One persons junk is another person's treasure". One big parts store can scratch this decades loyal customers cash and business as LOST. They couldn't even help me the one time I have been desperate and down, after the thousands I have spent with them. I could give 5 stars, but want to save room for the next visit.

We found one of the two things we were looking for. Oddly, we found the hardest one to find.

My most recent experience with Pik-A-Part was very good. They went to some trouble to determine what part I needed, that they did not have it, but it was available about35 miles away. Then they offered to pick it up for me. I said I would be going that way in 3 weeks so it didn't need to be shipped. The owners daughter said she could probably pick it up in 2 weeks. We agreed whoever got there first. It turned out she sent a text. She had it in no extra charge in 8 days. Picked it up and all looks good.

Agreed on price for part and shipping, "laid in" as they called it. Filled out credit card authorization for agreed upon price. They then came back and raised the price and asked to fill out the cc form again due to shipping increase. They had all relevant information for the quote and are trying to increase the price after the fact. Will be taking business elsewhere.

Called about a bumper assembly that was advertised on Car-Part, said it was available but was going to confirm it's good and call me back. Called 4 hours later and they were "too busy" to check it out yet. My repair business is 2 hours away and I was going to their town for another purpose and figured I'd grab the bumper while in town. So I called again to see if they had an update. Nothing. Too busy still. I decided to drop in while I was in Joplin to see if it was good to go. I walk in and there's a man at the counter sitting around and zero customers. Looked "real busy..." Not.. I asked about the bumper and was told it's trashed, unsellable. Well today I get back on Car-Part in search for a bumper, guess what, they updated the same bumper for sale with 'plastic cover torn".I WOULD HAVE BOUGHT IT AS IS. All I needed was the chrome. I buy a lot of parts owning an auto repair business. I'll definitely look over their advertised parts in the future.

They had the part I needed and had it ready for me when I got there to pick it up.