Hands down to this company! I called yesterday to have my car pick up from an indoor public parking garage and today they pick it up. Their customer service was on point. I spoke to Ralph, very attentive, straight to the point. I think this is one of the best companies there is. Plus they gave me a reasonable price for my Corolla ‘02
449 Avenue P, Newark, NJ 07105
If you want a simple part. Great. But don't allow them to work on your car... employees know nothing and act as though they do. Staff is rude and unhelpful. Left my car for simple suspension work, it apparently ended up taking 3 months and twice the amount and the car ended up coming out missing parts and damaged, altogether worse than when I originally brought it in.
I am very thankful to have found Chip and Sally at Hackensack Auto Wreckers. Sally assisted me with finding a new front bumper for my car, answered all my questions. Sally was transparent about pricing and kept in touch when the parts came in, went out for paint, and when they were dropped off for installment. The turn around time was very quick! I will always recommend Hackensack and all staff there for anyone who needs any work done to their daily vehicles. Thank you again!!!
They were awesome from start to finish. I must say this is a a very professional company that I highly reccomend to use. And they offered a very nice amount to junk our vehicle that was flooded. Thank You again.
My experience was great I got everything I came for. customers service excellent and helpful..
I've ordered a lot of parts and for the most part it's usually always a day or two later than what they say but I had a bigger concern when I ordered a transmission and was told it was going to be there Monday morning and didn't show up till Wednesday night. I called in Monday Tuesday and Wednesday and was just told when it gets there it gets there with no concern. I probably won't be ordering any big items like a transmission ever again unless a serious emergency and no one else has it
I had the best experience at Express auto salvage! I have been looking for a new car door for months in this specific color and I had no luck. When I called express they were so helpfull, they had the exact door I was looking for and, gave me an amazing price. I called around 1pm and the door had to be orderd from another location. The door arrived the very next day at 8am! Super fast delivery. On top of that he asked if I wanted the door to be installed, I literally sat in the car while the door was being put on and it took less than 10 minutes (and the instillation also wasn't expensive) The new door was nice and shiney and had no scratches. 5/5 stars I would definitely recommend!
