Matlock's Used Car & Parts
Claremont, North Carolina

Matlock's Used Car & Parts, Claremont, North Carolina

Address & Contact

  • 2681 Heart Dr, Claremont, NC 28610, United States
  • +1 828-459-9010
  • http://www.matlocks.com/
  • Not available

Opening day schedule

Mon8 :00 am - 5 :00 pm
Tue8 :00 am - 5 :00 pm
Wed8 :00 am - 5 :00 pm
Thu8 :00 am - 5 :00 pm
Fri8 :00 am - 5 :00 pm
SatClosed
SunClosed

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Reviews

I worked with Matlock for a used Nissan Altima transmission. We all flip a coin with salvage parts, this time around I flipped wrong and went through a lot. But, the sales tech Phil helped me through it all and was very pleasant to work with, due to this even though it didn’t work out this time I will continue to work with Matlock in the future.

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Mark's Used Parts

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These guys are incredibly rude for no reason. We called to ask if they could sell us just the bolts for a lower control arm. They said they could only sell us the entire part. We agreed to that. We drove up there and there were NO bolts on the part. They only told us that they couldn't sell the bolts separately not that there were no bolts on the part. We very politely told them that we didn't want it then. The guy laughed at us and said "we ain't a hardware store" and kept rolling his eyes. There is absolutely no reason to be nasty to people over a misunderstanding. I wouldn't expect such snotty, condescending behavior from men who work at a junk yard. Edit: My husband was the person who called and he had the phone on speaker. We both heard what you said. That isn't the point. We aren't giving you a bad review because of a misunderstanding. These things happen. You are receiving a poor review because it is egregious to laugh and make fun of people over a miscommunication. This is behavior I wouldn't tolerate from my toddler. I certainly would expect better behavior from grown men.

L & L Auto Parts, Inc

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Because of this review they are refusing to warranty my transmission. I called to see if they were going to honor my warrantee and they told me flat out that if i didn't take down my review they would not give me my replacement under warrantee unless i pulled my review and BBB complaint. i guess their 30 day warrantee isn't any good. Update. Transmission is junk. Only reverse, no forward gears. Bought a supposedly tested transmission for an f150 from them. Bottom of the pan is smashed in and there was no filter inside when I went to install a new one. Highly doubt they "tested" it.