Randy's Automotive Salvage
Muskegon, Michigan

A little pricey and staff isn't that friendly

I bought a door for a 01 grand am that needed to be replaced. I called in the morning and was told that It would be ready in the afternoon. When I called at 2:30pm I was told it would be done in a out an hour. 4:30pm I stop up there and find out they pulled the wrong side of the car. ( I needed drivers side and they pulled passenger side. They then ho out and get the correct door. The next day I call and ask them if I could return the door since the guy I was replacing it for no longer wanted to go this route and I was told that even though they have a return policy on the receipt( minus a 20% restocking fee) they "did alot for me and wouldn't take the door back". This is the last time I'll do buisness with this place. Good luck a d God bless you if you do.

I was a Bit nervous at first as they were very hard to get a hold of on the phone or though E Bay messages, But I must say the items were delivered on time and they were in the shape that Jordan and the eBay add said they were. I am very happy with my purchase and would definitely do business with them in the future. Items were well wrapped. 4 star is because of communication otherwise this would be a 5 star all day. I still need to check rims for straightness but I see no reason they won't be. Thanks again guys.

Lindsey went above and beyond helping me find the right part. Price was fair, shipping was fast and packaged extremely well. Parts were in excellent condition. Thank you again!

Owner is an awesome asset to our community. He provides vehicles to our fire department to practice using our rescue tools on at anytime we ask.

Above and Beyond: all the other salvage yards I called were no help over the phone. They told me I would have to come and see if they had the wheel I was looking for! When I called Erin, he said he would search his inventory and call me back. He found the exact wheel I needed, inspected it, cleaned it up, and he is even going to change my tire for me right there at the shop! His price was a little higher than the other yards, but it's completely worth it for his excellent professional service.

This place rarely has common parts that are compatible throughout the entire GM full-size truck and SUV line. Today I asked if he had a coil pack and I was told no. Each truck/suv comes with 8 of them. I was basically told no before I even had a chance to finish my question. I also inquired about a skid plate as well as tail lights. I wanted an aluminum plate to replace my plastic one as the option changed from year to year. He wouldn't let me take a look in his yard to see if there was anything else I might want. He said that he doesn't do that. It's almost like the owner doesn't want to make any money. I have ran into the same situation and response every time I try to get a part from here. Highly frustrating when I can see the skid plate on a truck that I want through the fence and the owner tells me that he doesn't have any. I did purchase I nice hood from here last year. A little bit over priced but a nice part.