A1 Auto Recycling
Riverside, Iowa

I drove gf to and from work for 4 days until they got car. One person blamed on it on hydrolic lines, and another one blamed me for not making an appointment; which is false. Spent 8 hours driving for this.seems ridiculous. Almost didn’t show up on 4 th day because of “hydrolic lines” again. Guy was friendly. Kim was good.

I've had the pleasure of doing business with this company several times. Unfortunately, because of the type of business, it's not usually for good reasons.. however, they're extremely helpful, warm and caring. Very knowledgeable, most calls are a one call resolution. In the rare exception they're not, I've never waited more than an hour or so for both return call and resolution. I would highly recommend them to anyone looking for both somewhere to send non fixable vehicles and looking for car parts at a fraction of the cost of new. I've never had a single problem with anything I've purchased. An additional plus, if you're unable to get junk vehicles to them, they will arrange to pick up from you, with payment in hand. You simply can't find better.

This process was very smooth. They matched and exceeded an offer we got from another company. Very pleased with our experience!

Very polite and punctual. They do a damn good service! Thanks!

⚠️TERRIBLE AND VERY RUDE CUSTOMER SERVICE! I simply asked them some questions on the phone about towing my truck. I was told it would take 43 minutes and the shop was only 15 minutes away from where my truck stopped. I was the only truck on the side of the road and the driver drove right pass me. When he came back and gave an estimate he automatically told me he would be charging me for two hours. My father stated that it was a bit high when the shop was only 15 minutes away. When I mentioned we would need to be towed the driver was rude. Slamming doors all because we questioned the price and how long it took. I didn’t say anything but was told he should’ve charged me more to drive back to the office. ❌❌DO NOT GO THERE IF YOU DO NOT WANT TO BE MISTREATED.. They’re absolutely terrible to deal with 👎🏼👎🏼👎🏼👎🏼👎🏼❌❌❌

Went online and filled out the form with my vehicle details. Received an online quote for $350.00. Hit the submit button to accept the offer but it stayed on that page. So I called instead and spoke to a representative about the car, gave him the exact same information I gave online and was only offered $300.00. I asked why there was a discrepancy and he could not give me a valid reason, only stating 'take it or leave it'.