Cash For Cars Danville
Chatham, Virginia

I’ve usually had a pretty good experience with this service, however, I was much less satisfied with my experience today. I called hours early to request a tow for my car, which had a flat tire, to a nearby Firestone for a 1:00pm appointment. I let them know that I was not with the car and they assured me that they would give me a call when they were about 45 minutes out so I could meet them. Instead I got a call letting me know they were waiting at the car at 10:20am. That was the first problem. The second was that after my vehicle was already loaded onto the truck I was informed that the charge would be $95. I could understand if the tow was a significant distance, but it was 0.4 miles. I have had my car towed across town with this service before (dead battery) for a fee around $50, so it was quite shocking to be paying almost double that for less than half a mile. The technician was overall friendly, and I have no complaints about his service. However, the rest of this was an uncomfortable situation, and it seemed like the company was trying to be opportunistic. I’m disappointed, and will call someone else next time.

Everything went great until I repeat until I was left with a check that I wasn’t able to cash the same day. I received the check. No one bothered to tell me there was just gonna be a 2 to 3 day. Hold on the check. There was not a two or three day hold on me, giving up the car after you receive the title and I did not appreciate that. That was poor customer service. Someone should’ve told me from the beginning that the check I would be receiving would not be able to be cashed until two or three days afterwards because I definitely would have not done the business with this company. If I gave up the car, I expect to be paid on site . Would not recommend them to somebody else.

Quick responses, professional and friendly. Needed a car removed the same day and she was happy to accommodate around my schedule.

Kyle was very nice. He was on time and paid exactly what he quoted over the phone in cash. I highly recommend him and give him 5 stars ++

Offered best for my accident damaged car compared to other major online damaged car buyers. Pick up is on time and easy. Payment process is smooth.

They gave me a great price on my broken car (engine died). They had a tow truck out to meet my car just a few days after initial contact. A half hour later they had the car and I had a check. All very easy. If I have a car in the future that dies, I’ll be contacting these guys.