Chuck & Eddie's Used Auto Parts
Hartford, Connecticut

Staff is always helpful, very polite as well. Promptness has been great, if the parts aren’t ready same day it will definitely be ready the day after which is awesome. Prices are fair in my eyes as well. Will be a return customer for sure.

Drove up from my military base in Connecticut, first thing Saturday morning. Was told the day before by "John/Jay", that he would hold a front bumper cover for me. Arrived on location, promptly for open (8am) The owner, Alex, then tells me, that they already sold my part. Respectfully, I gave you my contact information, you would think that this information would be translated to the customer, BEFORE they make a total trip of 2 hours, for nothing. Owner Alex states, he will source another bumper cover for me. 2+weeks later, 0 follow-up, 0 follow-through. If you are considering order a part here, I would make 100% sure, they have your name/number/email/etc to "hold" your part. Miscommunication or not, this was an entirely negative experience for the end-user. Confirm they will and shall hold your items. Don't be like me and waste your valuable time, making the commute, for absolutely nothing at all. You've been warned.

Quality customer service from the cashier to the gentleman Rob who showed me the car part I was interested in and went above and beyond to make sure my purchase didn't get damaged (or damage my car) on my way back home. Cardboard and bubblewrapped around my purchase to prevent damage on my backseat. Prices are reasonable as well. I will definitely consider coming back here for parts

Very rude over the phone, other places called answered same exact questions without being rude. Terrible customer service.

Not a fan of the new operation they’re changing the place but not for the better looks good but operations are in the can... always on hold no good sales guy who you want to take your money. Rude and impatient people now. All the older parts a lot of guys are calling for they no longer have but show online. Sucks to see this place has been one of the greatest LOCAL yards for decades. Hats off to Kevin, John, Vj, and Jeff for the great service over the years! Hope these guys turn it around

Went looking for a rim and had a pleasant experience. Staff was very courteous, they even took it off for me while i waited. Best part of all they were almost $20 cheaper then the other places i called and they gave me the hub cap for free. Give them a call

I love coming to this yard. This is a great place to get used car parts, employees are awesome. Very very pleasant to deal with an excellent price. Honestly, one of the best salvage yards that you can deal with that actually care about their customers. I would recommend anybody to them. 🚫To the people who are to sensitive keep scrolling 🚫 Anybody who has a negative review about this salvage yard. You really need to think about what you’re saying, calling people dirty while they work at a salvage yard?! In a yard where they have to take cars apart, didn’t realize they’re supposed to be a damn suit to impress you. They aren’t pencil pushers, they actually physically work. And on another note if they are rude to you, maybe you should think about the way you act towards them first 🤔 💭