Best Junkyards in Arkansas

Just had a very disappointing experience at Hwy 5 Auto Salvage. Went to get a replacement Air Vent Grill for my Toyota Camry. I arrive and he confirms they have it. Awesome! However, he then tells me he does not have anyone to go pull the product off the car for me. They’re all busy helping someone else. Mind you, it is 3:30pm, an hour and a half before close. I even offered to step outside so he could lock up the office and go get it himself. The part is pictured below. It takes less than 60 seconds to disengage it from the dashboard with a flathead screwdriver. The guy at the counter said he could not do that because he had to watch the phones. So, phones are more important than the customer in front of you? He said I would have to come back on Monday to get the part. Today is Friday. If I wanted the part on Monday, I would have just ordered it online and not inconvenienced myself with the drive to your business. Here is my issue. You small business owners want consumers, us, to support you over online retailers. Yet, how can you expect us to give you our business after experiences like this one? I came to you so I could get the part today, not 3 days from now. I was willing to pay more for local business so I could have the part today. Unfortunately, I won’t be back on Monday. Online retailers win again. Save your time on this place, folks. Just find the part online. You run the risk of Hwy 5 Auto Salvage dangling the part you need in your face and telling you that you can’t have it. I honestly just can’t fathom refusing a sale. My mind is blown.

Gave me a great price for my car. Process was smooth as butter. Phone rep walked me through the title prep and connected me with the tow truck service that would pick up my car next business day. Trade off (check for title/keys) when quickly and friendly when they arrived. If everything was this easy, it would be a better world.

I use to trade with Sony back in the day and he was honest and helpful .the manager now RD is after your money I bought a complete set in engine and transmission for my 2010 camaro he sold me one that he said would fit and work fine it wouldn't it was the wrong year and he wouldn't stand behind his mistake I'll never do business with them again big mistake on my part I remember when they took care of there customers . What a joke they got me but never again watch who you buy from ! These are crooks they said it would fit . Why would someone buy somthing he knew would not fit ? They made a mistake and won't stand behind it.RD is not a good business man.

Reasonable prices just got my replacement used transmission installed and it’s working great.

My most recent experience with Pik-A-Part was very good. They went to some trouble to determine what part I needed, that they did not have it, but it was available about35 miles away. Then they offered to pick it up for me. I said I would be going that way in 3 weeks so it didn't need to be shipped. The owners daughter said she could probably pick it up in 2 weeks. We agreed whoever got there first. It turned out she sent a text. She had it in no extra charge in 8 days. Picked it up and all looks good.

This place is the worst place you could possibly do business with. I ordered an engine for a truck, they not only gave me the wrong engine twice, they also take you money up front and basically hold it until they find you a part that works. In my case, they never found one and after 7 weeks I gave up. So when i asked for a refund of $1,200, they said the owner will give me $100 cash and the rest is store credit. Now why would i want store credit from such a terrible company? I contacted my credit card company and they refunded me my money. Few months go by and they tried convincing my credit card company that I had already received the engine, which was far from the truth. Does this sound like a place you would trust your money with? There are many other options in the area. STAY FAR AWAY FROM THIS PLACE!