Neil was fantastic! Great customer service, timely in response, excellent communication, and professional. My son wrecked our car in an accident and thank God my son is okay, but the car not so much. And of course 3 weeks before the accident we decided to save a few bucks and dropped our full coverage insurance to just liability so insurance wasn't giving us a dime for the damages to the vehicle. Life is funny sometimes! (Lesson learned-teenage drivers-full coverage is worth it). Right from the start Neil was honest with me and told me that if we couldn't come to a solution, he was going to try and make some calls to find someone who could. That was refreshing to hear because few and far between you find that anymore in business where they try and help you even if it's no profit to them. Outstanding on his part for keeping that model of business alive! I had a few other offers, but decided to go with Neil as I was impressed with how he handled everything and would rather support a local business in the area. He was excellent in communicating with me the whole time of when they could come pick up the vehicle and the timing of their arrival. The transaction was simple and easy...handed over the title, cash in hand, and they picked up the car same day. I would recommend him and his business all day long. Thank you Neil for making such a stressful situation (especially right before the holidays) a less stressful one and for taking pride in your business and treating your customers very well. Neil is good people!
