Scrap Auto Cash
Charlotte, North Carolina

Very good customer service! They got back to me immediately and gave me the best offer in town. I needed someone to buy my car last minute after it became non drivable and they gave me a offer + free towing. Highly recommend!

Neil was fantastic! Great customer service, timely in response, excellent communication, and professional. My son wrecked our car in an accident and thank God my son is okay, but the car not so much. And of course 3 weeks before the accident we decided to save a few bucks and dropped our full coverage insurance to just liability so insurance wasn't giving us a dime for the damages to the vehicle. Life is funny sometimes! (Lesson learned-teenage drivers-full coverage is worth it). Right from the start Neil was honest with me and told me that if we couldn't come to a solution, he was going to try and make some calls to find someone who could. That was refreshing to hear because few and far between you find that anymore in business where they try and help you even if it's no profit to them. Outstanding on his part for keeping that model of business alive! I had a few other offers, but decided to go with Neil as I was impressed with how he handled everything and would rather support a local business in the area. He was excellent in communicating with me the whole time of when they could come pick up the vehicle and the timing of their arrival. The transaction was simple and easy...handed over the title, cash in hand, and they picked up the car same day. I would recommend him and his business all day long. Thank you Neil for making such a stressful situation (especially right before the holidays) a less stressful one and for taking pride in your business and treating your customers very well. Neil is good people!

It was a fairly easy process, we filled out the form online and they contacted us on what we needed to do in order for them to come and pick up our car. The only downfall was the number of times they were contacting us prior to pick up. They would call and text us 4-5 times a day everyday asking if we had all the documentation that we needed, even after the fact that we told them we couldn't get said documentation until a certain day. They also said that they would call us when they were on their way to pick up the car, and we didn't receive a phone call until the exact moment they were outside. Other than that, it was very easy and when they picked up the car is when we received the check.

Sold John my car and was paid cash on the spot quick and easy! Free tow, quick and friendly service from start to finish. 10/10 would recommend!!

The service was awesome. I got my old car hauled away in less than an hour. It was quick and easy and the gentlemen who helped were amazing. 1000% recommend! Thank you!

From start to finish, the team was very professional, explaining every step from first contact to picking up the vehicle and dropping off the check (right on time as promised). Thanks for your great support!

Was nervous doing this online with a company I hadn't heard of. Especially when it came to whether or not they were going to give me what they said they would on the phone. All went smoothly. Anthony was very helpful and had a kind demeanor. Check cleared same day. $1189 for 2015 Caravan(2/23/23) w/100k mi that had front end body damage and damaged control arms. Still ran fine. Airbags deployed, which are $3k just in parts. Another 4-7k for the body work wasn't worth it to me. Thanks!